FAQs

Frequently Asked Questions

SERVICES & EXPERTISE

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What types of events do you specialize in?
We focus on corporate social events (Stampede, anniversary and holiday), staff appreciation, meetings, conferences, and tradeshows.
What is your planning process like?

From your first inquiry to the big day, we guide you every step of the way. We begin with a discovery call to understand your goals and vision, then create a customized event plan. From there, we manage logistics, coordinate vendors, oversee design and production details, and finally, ensure everything runs seamlessly onsite.

What is included in your services?

Each event is unique. Our services are fully tailored to your needs. Please visit our Event Solutions page to explore the possibilities.

How do you handle unforeseen circumstances?

Adaptability is one of our strongest skills. Whether it’s a last-minute change or an unexpected challenge, our team is skilled at creative problem-solving—ensuring your event feels flawless, even when we’re working miracles behind the scenes.

BUDGET & PAYMENT

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How is your pricing structured?

Our pricing depends on the scope of the event. We provide quotes based on the services requested and the estimated time and resources required.

Do you require a deposit? What is the payment schedule?

Yes. We require a deposit, followed by instalment payments, with the balance due by the time your event is complete.

What is your policy on cancellations or changes?

All details are outlined in your contract. In over 22 years of producing events, we’ve only experienced two cancellations, so while rare, we’re prepared to guide you if it happens.

How do you help clients stay on budget?

We carefully review your spending, identify efficiencies, and use our strong vendor relationships to maximize your budget.

EXPERIENCE & REPUTATION

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How long have you been in business?

We’ve been creating memorable events for more than 22 years. For inspiration and examples, please see our Portfolio page.

Can I speak with your past clients?
Absolutely! Many of our clients are happy to share their experiences. You can also find glowing reviews on Google.
Are you insured?

Yes, our team is fully insured.

BEFORE YOU REQUEST A QUOTE

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To ensure we’re the right fit for your event, please note:

• We typically require a minimum of two months’ lead time. Ideally, planning begins four months to a year in advance.
• Having a clear idea of your budget helps us determine if a consultation is the right next step.

We are a boutique event management company in Calgary that provides exceptional customer service while creating extraordinary events tailored to meet your strategic vision.

Connect with us

Suite 808, 234 5149 Country Hills Blvd NW
Calgary, AB T3A 5K8

403.294.1644

Certification & Awards

© Jennifer James Events 2025

We are a boutique event management company in Calgary that provides exceptional customer service while creating extraordinary events tailored to meet your strategic vision.

Connect with us

Suite 808, 234 5149 Country Hills Blvd NW
Calgary, AB T3A 5K8

403.294.1644

Certification & Awards

© Jennifer James Events 2025